Customer Service

Refunds, Returns & Cancellations
Books: If you are unhappy with a product that you purchase directly from REA for any reason, just tell us within 30 days, and we will replace it or refund the purchase price and applicable taxes, less the cost of shipping. All returned books must be in salable condition to be eligible for credit.

After contacting us, please mail returns to:

REA
c/o RESEARCH & EDUCATION ASSOCIATION
Lakeside Book Co
Attn: Returns
1799 US Hwy 50 East
Linn, MO 65051

Digital Products: If you are not completely satisfied with your digital product, you may return it for a full refund within 7 days of receipt.

If you need to cancel or modify your order, please email us at info@rea.com. Please include the words CANCEL or CHANGE in the subject line. Be sure your order number and your name are included in the message.

Payment Methods
REA welcomes MasterCard and Visa. To pay by check or money order, please contact our Customer Care team at 833-591-2798.

Schools, Libraries, and Bookstores: Website payment options include only MasterCard and Visa. If you wish to place a purchase order, please fax or mail your order to:

REA
c/o Lakeside Book Company
1325 FRANKLIN AVE STE 250
GARDEN CITY NY 11530-1674
Fax: (516) 742-5049

Ordering and Shipping
Orders placed on REA.com for shipping within the lower 48 states are eligible for free UPS Ground shipping. Orders placed by phone or via postal mail, as well as those shipping to a P.O. Box, are subject to surcharges. For standard shipping, allow up to 10 business days (excluding weekends and holidays) for order processing and transit time. For expedited shipping, allow up to 5 business days for your order to reach you.

Rates for expedited domestic and international shipping: Rates for expedited shipping within the U.S. or for orders outside the lower 48 states or abroad will be furnished upon request. For more details, contact us at info@rea.com. For shipments outside the U.S., purchasers are responsible for any customs clearance, duties, taxes, or other charges that may be incurred upon delivery. These fees are not included in our shipping charges.

Customer Data Privacy
At REA, we value your privacy. To learn more, see our Privacy Policy.

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